How to Redeem

Free XPEL Protection Films

*Promotion terms and conditions apply

STEP 1

Select Car Model

Go to our shop and click on your car model

Select MODEL
STEP 2

Add to cart

Select redemption item for your car and add to cart

Add to Cart
Step 3

View Cart

Click on your shopping cart and then click on VIEW CART

View Cart
STEP 4

Redeem Gift

  1. Enter redemption code
  2. Apply code. Note that your redemption code is only valid for a one-time use.
  3. Check that coupon is applied
    successfully.
  4. Check that price has been updated correctly.
Redeem now
Step 5

Check out

Click PROCEED TO CHECKOUT. At the checkout page

  1. Enter billing details
  2. Agree to Terms and Conditions
  3. Place order
CHeck out

FAQs

Terms and Conditions

How long is my redemption code valid for?

The redemption code for door cup protection films is 60 days from your date of vehicle first registration. This means that from the first time you register your vehicle, you have 60 days to redeem your free gift. If you are unsure about this condition, please feel free to contact RikeCool team.

I did not make an appointment, can I just walk-in?

Our appointment bookings are usually quite full. Therefore, we always advise our customers to make an appointment beforehand to avoid long wait or disappointment. Please bring along your physical warranty card during your appointment as proof of purchase.

Installation

When can I send my car in for installation?

Upon purchase, RikeCool representative will contact you to book an appointment to bring your vehicle down for installation work. Please bring along your physical warranty card during your appointment as proof of purchase.

How to change appointment?

We understand if your schedule changes and we will do our best to arrange a time that suits your busy schedule. Please contact our team to re-schedule your appointment.

How long does installation take?

Installation time varies. This depends on the number of parts that our professional installations need to work on. Do contact our team and they will be able to give you a better estimate based on the PPF kits you have purchased.

Purchase

Can i purchase more/other than items?

Yes, you can purchase other items for your new Mercedes Benz. Feel free to contact RikeCool team if you need any help in your purchase.

How do I get my redemption code?

Your redemption code is your warranty number. It is printed on the top left of your warranty card. Please bring along your physical warranty card during your appointment as proof of purchase.

How do I get help with my purchase?

Please contact our RikeCool support team if you encounter any issue with the online redemption or if you need any help. You can reach us at +65 62972422 on Mon – Fri: 10:00 – 19:00 and Sat: 10:00 – 14:00.